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Refund / Returns
Returns & Refund Policy
Thank you for shopping with Solvereignty. Please review this policy carefully before making a purchase.
🚨 All Sales Are Final
All sales are final.
Solvereignty does not offer refunds, returns, or exchanges for any reason other than items that arrive damaged or defective.
By completing your purchase, you acknowledge and agree to this policy.
📦 Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 48 hours of confirmed delivery.
To request assistance, please email:
Your email must include:
- Full name
- Order number
- Clear photos of the damaged or defective item
- Photos of the packaging (if applicable)
Failure to provide photo evidence within 48 hours may result in denial of your claim.
If your claim is approved, we may offer:
- A replacement item (if available), or
- Store credit at our discretion
Refunds are not guaranteed and are issued solely at our discretion.
❌ Non-Returnable Items
We do not accept returns or issue refunds for:
- Buyer’s remorse
- Incorrect size selection
- Color variation due to screen display differences
- Shipping delays outside of our control
- Refused or abandoned packages
- Incorrect address entered at checkout
Please review product details carefully before purchasing.
📍 Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout.
Solvereignty is not responsible for lost packages due to incorrect address entry. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
📦 Lost or Stolen Packages
Solvereignty is not responsible for lost or stolen packages once marked as delivered by the shipping carrier.
If this occurs, please contact the carrier directly to file a claim.
💳 Chargebacks & Payment Disputes
By placing an order, you agree to our All Sales Final policy.
Initiating a chargeback without first contacting us to resolve the issue may result in:
- Submission of this policy and proof of delivery to your financial institution
- Permanent refusal of future service
We encourage customers to contact us at solvereignty@gmail.com so we can assist promptly.
📧 Contact Us
If you have questions about this policy, please contact: